Terms & Conditions
Terms & Conditions – Maya Lounge
Last updated: 06.11.2025
Welcome to the official website of Maya Lounge. By accessing or using our website, services, or making a reservation, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our website or services.
1. General Information
Maya Lounge
📍 Krížna 4085/22, 811 07 Bratislava
📞 +421 952 256 005
✉️ info@mayalounge.sk
These Terms & Conditions apply to all visitors, customers, and users of our website and services.
2. Age Restriction
Maya Lounge is a shisha (hookah) establishment. In accordance with Slovak law:
Entry and consumption of shisha/tobacco products is strictly prohibited for persons under 18 years of age.
By entering the premises or making a reservation, you confirm that you are at least 18 years old.
Staff may request a valid ID at any time.
3. Reservations
Reservations can be made online, by phone, or in person.
We reserve the right to cancel or refuse reservations in case of no-show, false information, or violation of house rules.
If you are running late, please notify us. Tables may be released after 15 minutes if no contact is made.
Large group bookings may require a deposit or pre-payment.
4. House Rules
By visiting Maya Lounge, you agree to follow our internal rules:
No outside food or drinks allowed.
Respect staff, other guests, and property.
Any damage caused intentionally or due to negligence will be charged.
Illegal substances, violence, and disturbing behavior are not tolerated.
We reserve the right to refuse service or entry without explanation.
5. Pricing & Payments
All prices are listed in EUR and include VAT (unless stated otherwise).
We reserve the right to change prices or menu items without prior notice.
Payments can be made in cash or by accepted card types in the venue.
6. Website Use & Content
All content on this website (logo, images, text, etc.) is the property of Maya Lounge and may not be copied or distributed without permission.
We are not responsible for temporary website downtime or technical errors.
7. Liability Disclaimer
Maya Lounge is not responsible for:
Lost or stolen personal belongings
Health issues related to the use of tobacco or shisha
Third-party links or external services used via our website
Customers use our services at their own risk.
8. Allergies & Health Warning
Some products may contain allergens. If you have allergies, please inform staff before ordering.
Smoking shisha involves inhaling smoke and can be harmful to your health.
Pregnant individuals or those with respiratory issues are advised not to use shisha services.
9. Privacy & GDPR
Your personal data is processed in accordance with our Privacy Policy.
You can view it here: Click
10. Changes to the Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised “Last updated” date.
11. Contact
For questions about these Terms & Conditions, you can contact us at:
Maya Lounge
📍 Krížna 4085/22, 811 07 Bratislava
📞 +421 952 256 005
✉️ info@mayalounge.sk
